Privacy policy

Last updated: April 7, 2026

Karshine operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a tailored shopping experience (the “Services”). Karshine is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or when you communicate with us in any other way. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read and understood this Privacy Policy, including how we collect, use, and disclose your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another individual, or that can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or information that has been anonymized in such a way that it can no longer reasonably identify you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

• Contact information, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card details, debit card details, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including the items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us, including any information you provide when contacting us, such as when you submit a customer support request.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information to us;
• Automatically through the Services, including from your device when you use our products or services or visit our website, as well as through cookies and similar technologies;
• From our service providers, including where we engage them to enable certain technologies or where they collect or process personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and provide you with a more personalized shopping experience, such as product recommendations based on your purchases. This may also include using your information to improve and tailor the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, including to send you marketing, advertising, and promotional communications by email, SMS, or post, and to show you online ads for products or services within the Services or on other websites, including based on items you have previously purchased or added to your cart and your activity across the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.
• Communicating with you. We use your personal information to provide customer support, respond to your inquiries, deliver efficient service, and maintain our business relationship with you.
• Legal reasons. We may use your personal information to comply with applicable law, respond to valid legal process, including requests from law enforcement or public authorities, investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and enforce or investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and other third parties who provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and delivery.
• With business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for targeted advertising based on your activity across different merchants and websites.
• When you ask us to, give us consent, or otherwise direct us to disclose certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce any applicable terms and policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the one in which you reside, in order to provide and improve the Services for you.

In addition, to help us protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information derived from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights related to the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies, as well as any other applicable terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on them. Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by a third party. The inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as expressly stated within the Services.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

• Right of access / right to know. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request that we delete the personal information we hold about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you may opt out at any time by using the unsubscribe link included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit: https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Under applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we may require proof that you have authorized the agent to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request within the time required by applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below, or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of the relevant data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authority, as applicable, unless the transfer is made to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of your available rights, you can email us at contact@karshine.net or contact us at Karshine, Strada Alexandru D. Xenopol 26, 400475 Cluj-Napoca, Cluj, Romania.

For the purposes of applicable data protection law, the data controller responsible for your personal information is Cris Digital Branding SRL, Tax ID RO37943436, trading as Karshine.